PetSnowy's box has a devoted following among owners who care most about containment. They praise how little litter it tracks, how well it handles cats that pee high or standing, and a design that comes apart easily for cleaning. Four say it has little or no smell, and one preferred it after returning a Litter-Robot 4.
The complaints are about smell, sensing and consistency. About a dozen owners describe smell between emptyings, and two found urine smell soaked into the unit after a year or more. An early owner's detailed review described good hardware let down by firmware, and other owners report missed visits, weight readings that are off and a waste sensor that misreports. A few units broke or stopped rotating properly within about a year.
It suits cats that pee standing or kick litter, and owners willing to empty it often: owners with two cats empty it every two to five days, and one with a single cat weekly. Owners use tofu, clay and plant litters in it, with a finer screen for small grains. One owner left the brand for a Litter-Robot 4 after a bad experience.