The Scoop Robot Pro is new enough that owner experience is limited to a handful of early buyers, and what they describe is solid hardware with unfinished software. The unit feels sturdy, the live feed works, and cats that hesitate at first have come round.
The early complaints are about the connected features: recordings that will not play from the cloud, a refiller that does not refill automatically and a litter-level reading stuck at full, and an advert every time the app opens. None of these stop the drum cleaning, but they are the features that justify the price over CATLINK's cheaper boxes.
Camera buyers who refuse subscriptions, and who are prepared to wait for firmware to catch up, are the audience. Owners weighing it against CATLINK's own Open-X or Pro Ultra are mostly paying for the enclosed capsule and the dual cameras.