The Max 3 is PETKIT's replacement for the PuraMax 2, and the two changes early owners praise are the lower entry and the odour handling. One owner finds the step noticeably easier for their cats than the Max Pro 2's, another likes that no stairs are needed, and four owners say smell has stopped being an issue. One owner's two cats picked it over a Litter-Robot 4 in the same house on the first day.
The complaints are about edges rather than the drum itself. One first-time owner smelled waste from day one and found the bin compartment leaky, which is the opposite of what the others report. The base and premium versions confuse buyers: only the premium includes the Breezy odour eliminator and the housing for its N60 cartridge, and owners of the base version found that out on delivery. False full-bin and visit alerts, no help with tracking and the missing camera round out the list.
Every report so far is from the first weeks or months, so nothing is known yet about how the drum, sensors or seals hold up over a year. For a cat that struggles with a high step, or a household that does not want a camera, it is the PETKIT drum to look at; anyone who wants visit footage of a sick cat should look at the Max Pro 2.