The Litter-Robot 5 Pro is Whisker's most expensive box, and it has drawn the most divided reaction of any model in the community. Owners broadly agree the hardware is a step up: the build feels premium, the globe is roomier, and cats take to it. Many owners with one or two cats report using it happily with no mechanical faults.
The complaints centre on software rather than the drum. WasteID, which is meant to tell urine from stool and adjust the cycle, is widely described as unreliable, and owners blame it for smearing wet clumps. Camera-based cat identification works for some and not for others. Recording from the interior camera was missing for months after launch, while the outward-facing camera could record. Bug lists add laser-board faults, false alerts and slow camera loading, and Whisker's pace of fixes is a sore point.
Buy it for Whisker's largest globe and the camera features, and only if being an early adopter of software that is still changing sounds acceptable. Owners who mainly want reliable self-cleaning frequently recommend the LR4 or the standard LR5 instead, and anyone buying for WasteID or visual identification should read recent owner experience first.